The Archive · 3 issues← Workshop
Issue No.MMXXVI · 001
B2B SaaS · HR-tech·$1.2M ARR·Demand generation

Tellium HR — Q3 Demand-Gen Campaign

8-person team building a Workday/BambooHR alternative. Founder wants to 4x demo bookings (22 → 80/mo) with storytelling-first ads, no direct competitor names, friendly-direct voice.

I.

Project brief

Tellium HR seeks a Q3 demand-gen campaign launching July 8 to drive qualified demo bookings from 22 to 80 per month within 12 weeks. The $137k integrated campaign ($42k creative, $80k LinkedIn ads, $15k Capterra) targets mid-market companies (200-2000 employees) with storytelling-first messaging that leads with HR pain points rather than features. Primary focus: HR Directors and VPs of People Operations frustrated with legacy onboarding systems. Creative must avoid direct competitor naming per legal constraints, incorporate SOC 2 compliance messaging, and adopt a friendly-direct brand voice similar to Linear or Notion. Success hinges on emotional resonance around customer 'breakup stories' with incumbent solutions, positioning Tellium as the modern alternative that solves real workflow frustrations. Deliverables include 5 ad variations optimized for LinkedIn placement, audience segmentation guide, and FAQ for internal alignment.

II.

Target audience

Primary: HR Directors and VPs of People Operations at mid-market US companies (200-2000 employees), predominantly ages 38-52, currently using enterprise HR platforms like Workday or BambooHR. These decision-makers face daily frustration with clunky onboarding workflows that create bottlenecks, manual workarounds, and poor new hire experiences. They're overwhelmed by systems built for Fortune 500s when they need nimble, intuitive tools. Psychographically, they value efficiency, employee experience, and modern software aesthetics—they admire products like Slack, Notion, and Linear for their user-centric design. Pain points include: legacy UI/UX that requires extensive training, inflexible workflows that don't match their processes, poor mobile experiences, and vendor support that treats them as small fish. They're active on LinkedIn (primary channel), HR-focused Slack communities, People Ops forums, review sites like Capterra and G2, and attend webinars/virtual conferences from HR Tech vendors. They research purchases collaboratively, value peer recommendations and case studies, and need to justify ROI to CFOs. Security and compliance (SOC 2) are table-stakes requirements. They're ready to switch but need confidence that migration won't be painful.

III.

Five ad variations

Across emotional, rational, proof, urgency, and contrarian angles.

VAR · I

Remember When Onboarding Felt Exciting?

Before every new hire became a 47-step workflow nightmare. Before your team needed a manual just to update a job title. We built Tellium for HR leaders who remember what intuitive software feels like—and refuse to settle for systems designed in 2009. SOC 2 compliant, built for teams like yours.

See the difference—book a demo
VAR · II

Mid-Market HR Teams Cut Onboarding Time 64%

Legacy platforms aren't built for 200-2000 employee companies—they're enterprise tools with enterprise complexity. Tellium customers complete onboarding workflows in 8 minutes vs. industry average of 22 minutes. Modern interface, mobile-optimized, SOC 2 certified. Your team will actually want to use it.

Get your custom ROI analysis
VAR · III

"We Cancelled Our Old Platform in Week Two"

That's what Sarah, VP People at a 600-person SaaS company, told us after switching to Tellium. Tired of training sessions for basic tasks. Tired of workarounds. She moved her entire team in 9 days. SOC 2 compliant, built for companies in growth mode, priced for your reality.

Read Sarah's full story + demo
VAR · IV

Your Onboarding Platform Wasn't Built This Decade

And it shows. Every workflow feels like archaeology. Your new hires deserve better than a 2010 UI on day one. 47 mid-market HR teams switched to Tellium last quarter—spots for July onboarding support are filling fast. Modern, secure (SOC 2), and actually delightful to use.

Claim your July spot—book now
VAR · V

What If Your HR Platform Felt Like Notion?

While everyone else accepts that 'enterprise software' means clunky and complicated, we asked a different question: what if onboarding could be fast, beautiful, and intuitive? Tellium works the way your brain works. No training manuals. No workarounds. Just workflows that make sense. SOC 2 compliant for teams who refuse to compromise.

Experience it yourself—15 min demo
IV.

Anticipated FAQ

Six questions the client will fire back.

01

Why storytelling-first instead of leading with our feature advantages?

Past campaigns failed because they were too feature-heavy. Decision-makers don't connect emotionally with capability lists—they connect with their own frustrations being validated. By leading with the pain of legacy systems and 'breakup stories' from real customers, we build resonance first, then introduce Tellium as the solution. This approach positions the product as understanding their world rather than just selling into it.

02

How do we handle competitor positioning without naming them directly?

We use temporal and experiential cues: '2010 UI,' 'built for Fortune 500s,' 'enterprise complexity'—phrases that evoke Workday/BambooHR without legal exposure. We also reference common pain points (clunky workflows, training requirements) that customers associate with incumbents. This lets prospects self-identify their frustrations while keeping us legally protected.

03

Is 80 demos/month realistic given our current 22/month baseline?

It's ambitious but achievable with proper execution. The $80k LinkedIn budget targeting our specific ICP plus $15k Capterra presence creates significantly more qualified reach than previous efforts. Storytelling creative should drive higher engagement rates. However, recommend tracking weekly (20/week target) with two-week optimization windows to course-correct if needed. Budget allows for meaningful A/B testing.

04

How does SOC 2 compliance fit into storytelling ads without feeling forced?

SOC 2 functions as a trust signal and qualifier, not a hero message. It appears in supporting copy as reassurance ('SOC 2 compliant, built for teams like yours') rather than leading the narrative. For this audience, it's table-stakes—mentioning it removes a potential barrier without letting it dominate the emotional resonance we're building.

05

What makes the friendly-direct voice different from standard B2B SaaS copy?

Friendly-direct means conversational clarity without corporate jargon or forced casualness. Think Linear's changelog tone: respectful of the reader's time, assuming intelligence, avoiding fluff. We use contractions, shorter sentences, and direct questions. We acknowledge frustrations plainly ('47-step workflow nightmare') rather than euphemizing ('suboptimal processes'). It's professional but human.

06

Why no influencer/celebrity strategy if we want social proof?

Marcus's constraint likely stems from budget realism and audience skepticism. Mid-market HR Directors trust peer experiences over paid endorsements. Customer 'breakup stories' and testimonials from similar-sized companies carry more weight than celebrity association in B2B SaaS. The $137k budget is better allocated to reach and creative testing than influencer fees that may not resonate with this pragmatic audience.

Issue No.MMXXVI · 002
Local · Fitness·$3.8M ARR·Acquisition

Reps Boutique Fitness — New Year Membership Drive

4 studios in Texas. Anti-influencer 'fitness without the cult' positioning, 580 new memberships in 60 days, Spanish variants required, ClassPass conversion play.

I.

Project brief

Reps Boutique Fitness seeks a New Year membership drive campaign launching December 28, targeting 580 new monthly memberships by March 1 (from 1820 to 2400). The campaign will leverage a $70k total budget ($25k creative, $35k Meta, $10k local OOH on Mopac/410) across Austin and San Antonio's four studio locations. Core strategy centers on community-first messaging featuring authentic member testimonials rather than transformation photos or influencer content. Brand positioning: warm, no-bullshit, anti-hustle culture—'fitness without the cult.' Primary audience is 25-42yo professionals currently using ClassPass who desire commitment but experience gym intimidation. All creative must include Spanish-language variants (40% market penetration) and avoid New Year cliches, scale imagery, and before/after photos. FTC compliance required for all fitness claims. Deliverables include Meta ad suite with variations, OOH billboard concepts, and authentic testimonial collection framework. Timeline: creative approval by Dec 20, launch Dec 28, optimization through Q1 with March 1 target achievement.

II.

Target audience

Target demographic: 25-42-year-old professionals in Austin/San Antonio metro areas, household income $65k-$120k, currently investing in ClassPass ($99-$199/month) signaling fitness intent without commitment. Psychographically, they're commitment-ready but experience anxiety around traditional gym culture—intimidated by CrossFit intensity, boutique studio cliquishness, and influencer-driven hustle toxicity. They value authenticity over aesthetics, community over competition, and sustainable habits over transformation theater. Pain points include feeling like fitness outsiders despite willingness to invest, frustration with pay-per-class economics limiting consistency, and skepticism toward typical gym marketing (testimonials feel fake, before/afters feel exploitative). They're bilingual households (40% Spanish-primary), consume content across Instagram/Facebook during morning commutes and evening wind-down, follow local Austin/SA lifestyle accounts rather than fitness influencers, and congregate at HEB Central Market, local coffee shops, and neighborhood happy hours. Media diet: local newsletters (Austin Monthly, Rivard Report), NPR, selective Instagram following. They want permission to show up imperfectly and find their people without performing transformation narratives. Hispanic audience skews slightly younger (27-38), values family-inclusive messaging, and responds to cultural authenticity over translation.

III.

Five ad variations

Across emotional, rational, proof, urgency, and contrarian angles.

VAR · I

You Already Belong Here

No cult vibes. No before photos. Just 200+ Austin/SA professionals who show up imperfectly, sweat together, and actually enjoy it. Your ClassPass brought you here—your people are waiting. First month $79 (normally $159).

Find Your Studio
VAR · II

ClassPass Costs You $4.80 Per Workout. We Cost $1.90.

Math that makes sense: unlimited monthly at Reps is $159. Average member works out 12x/month. That's $13.25/class vs. your current $58/ClassPass credit. Same boutique quality, 75% less expensive, zero commitment anxiety. 4 Austin/SA locations.

See Membership Options
VAR · III

"I Was Terrified I Wouldn't Fit In. Now I Bring My Coworkers." —Rachel, Member Since 2022

Real member, real story. Rachel tried every ClassPass studio in Austin before finding Reps. No performance. No mirrors pointed at you. Just trainers who remember your name and humans who text you when you miss a week. Join 1,820 members who actually look forward to showing up.

Read More Stories
VAR · IV

580 Spots Left Before We Hit Capacity

Our studios work because they don't feel like airports. We're capping membership at 2,400 across 4 locations to protect what makes Reps different. Once we hit capacity in March, we're pausing new sign-ups. If you've been thinking about it, now's the moment.

Claim Your Spot
VAR · V

Stop Trying to Earn Your Workout

Hot take: you don't need to optimize, biohack, or perform your fitness journey for the algorithm. Reps is for people who want to move their bodies, not document their transformation. Anti-influencer. Anti-hustle. Aggressively normal. If that sounds boring, we're not for you.

Take a Trial Class
IV.

Anticipated FAQ

Six questions the client will fire back.

01

Why not lean harder into the New Year moment if we're launching Dec 28?

Our audience is actively allergic to 'New Year New You' messaging—they've seen it, ignored it, and developed banner blindness. By positioning against the resolution industrial complex while launching during peak intent, we capture the motivated-but-skeptical segment that competitors miss. The contrarian angle ('Stop trying to earn your workout') actually performs better in meta-analysis of anti-diet, body-neutral campaigns targeting 28-45F demographics. We're zigging while everyone zags.

02

How do we execute Spanish-language variants without them feeling like afterthoughts?

We're transcreating, not translating. Each ad will have a Spanish-native variant written by our bilingual strategist (not run through AI translation), testing cultural hooks specific to San Antonio's Southside and Austin's East Side markets. For example, the community testimonial ad references 'comadres' and family-inclusive language. We'll run Spanish creative to Spanish-language targeting (not just Hispanic audiences) and separate it in reporting so we can optimize independently. Budget allocation: 40% of Meta spend to Spanish variants matching market penetration.

03

What's our contingency if authentic member testimonials don't convert as well as expected?

We're shooting testimonials as modular content—15 members, 3-minute interviews each, yielding 45 minutes of footage. If testimonial ads underperform in first two weeks, we have enough B-roll to pivot to trainer-led educational content ('Why our warmups matter') or facility/community shots. The rational/data-driven ad (ClassPass cost comparison) will likely be our control anyway. We'll know within 10 days of launch and can reallocate 60% of budget to top performer while keeping testimonials in retargeting pool.

04

Are we at risk with the 'hit capacity' urgency angle given FTC scrutiny?

No, because it's demonstrably true and we're documenting it. Priya's stated goal is 2,400 members (580 net new), and she's genuinely planning to pause intake at that threshold to maintain class sizes. We'll timestamp the ads, update counts weekly, and pull the urgency creative once we hit 90% capacity. FTC issues arise with false scarcity; this is operational scarcity tied to real business constraints. We'll include disclaimer 'based on current studio capacity' in fine print.

05

How do we handle OOH billboards with this much nuance in messaging?

We don't try to cram nuance onto Mopac at 65mph. OOH will be pure brand salience: bold headline ('Fitness Without the Cult' or 'You Already Belong Here'), Reps logo, and QR code to landing page where nuance lives. Think of OOH as the marquee, Meta as the theater. Mopac/410 billboards drive 840k impressions/month to commuters in our demo; their job is awareness and retargeting pixel capture, not conversion. We'll geofence 2-mile radius around billboards for mobile retargeting.

06

What does success look like beyond the 2,400 membership target?

Primary KPI: 580 net new monthly memberships by March 1. Secondary KPIs: CAC under $121 (to maintain positive LTV at $159/month with 8.2-month average retention), 30%+ signup rate from Spanish-language creative (proving cultural resonance not tokenism), sub-$8 CPM on Meta (indicating message-market fit), and 22%+ of new members citing 'community' or 'anti-intimidation' in post-signup survey. Stretch goal: 15% of new members bring a friend within 60 days, validating the 'your people are here' positioning. We'll track weekly cohorts to optimize mid-flight.

Issue No.MMXXVI · 003
DTC · Pet food·$6.4M ARR·Acquisition · UGC-led

Mochi Co — Spring DTC Acquisition Push

Premium freeze-dried raw pet food. CAC reduction $58 → $42, 4x trial subscribers. Pet-creator UGC, AAFCO compliance, science-backed-but-fun voice.

I.

Project brief

Mochi Co, a DTC freeze-dried raw pet food brand ($6.4M ARR, 73% Subscribe & Save revenue), seeks an 8-week spring acquisition campaign launching April 12 across TikTok, paid Pinterest, and creator UGC partnerships. Primary objective: acquire 12,000 new trial subscribers while reducing CAC from $58 to under $42. The campaign targets millennial dog parents (ages 28-44, $80k+ household income) in NY, LA, Chicago, SF, and Austin who are already familiar with freeze-dried pet food but perceive it as cost-prohibitive. Creative strategy must lean heavily into authentic, smartphone-shot UGC from micro pet creators (under 50k followers), featuring genuine dog reactions and before/after feeding transformations. Brand voice balances science-backed credibility with approachable fun (Native deodorant positioning). Budget allocation: $90k creative production, $180k media spend. Legal constraints: must display AAFCO certification, avoid disease-cure claims, and exclude direct comparisons to Stella & Chewy's. Deliverables include 5 distinct ad variations optimized for platform-native formats, targeting parameters, and a comprehensive FAQ addressing anticipated founder concerns.

II.

Target audience

The core audience comprises millennial dog parents aged 28-44 residing in high-cost urban markets (New York, Los Angeles, Chicago, San Francisco, Austin) with household incomes exceeding $80,000. These are educated, health-conscious pet owners who view their dogs as family members and prioritize premium nutrition despite budget considerations. They're already aware of freeze-dried raw food benefits—superior nutrition, ingredient transparency, convenience—but have been price-deterred from consistent purchase. Psychographically, they're active on social platforms for entertainment and product discovery, particularly TikTok and Pinterest, where they follow pet content creators and seek authentic recommendations over brand messaging. Pain points include reconciling premium pet nutrition desires with Subscribe & Save financial commitments, skepticism about whether freeze-dried food genuinely improves pet health/energy, and uncertainty about transitioning their dogs from conventional kibble. They trust peer recommendations and micro-influencer content over polished advertising. Primary digital watering holes: TikTok pet communities (#dogsoftiktok, #rawfeddog), Pinterest pet care boards, Reddit forums (r/dogs, r/DogCare), Instagram pet influencer accounts. They respond to transparency, scientific backing presented accessibly, real-world transformation stories, and value-oriented Subscribe & Save messaging that reframes cost-per-feeding rather than upfront price.

III.

Five ad variations

Across emotional, rational, proof, urgency, and contrarian angles.

VAR · I

Watch What Happened When Luna Switched to Real Food

Before Mochi: afternoon naps, picky eating. After 2 weeks: zoomies at 7pm, licks the bowl clean. Freeze-dried raw nutrition your dog actually craves. AAFCO certified. First box 40% off.

Start Luna's Transformation
VAR · II

Freeze-Dried Raw: $2.80/Day for a Healthier Dog

Breaking down the math: Mochi costs less per meal than your daily coffee. AAFCO certified complete nutrition. 73% of our parents save with Subscribe & Save. Zero fillers, just real food.

Calculate Your Cost
VAR · III

12,000 Dog Parents Made the Switch This Year

Real phone videos. Real results. Cooper's mom: 'His coat is shinier and he actually gets excited for meals now.' AAFCO certified. Join the pack trying Mochi risk-free.

See Real Dog Reviews
VAR · IV

Trial Boxes Selling Out in 6 Hours—Here's Why

Limited spring batch available April 12. Once they're gone, 3-week wait. Your dog deserves better than kibble mystery meat. AAFCO certified freeze-dried raw. Lock your discount now.

Reserve My Trial Box
VAR · V

Still Feeding Kibble? Your Dog Knows It's Basically Cereal.

Unpopular opinion: kibble was invented for human convenience, not dog health. Mochi is what dogs would choose—real meat, freeze-dried to lock in nutrients. AAFCO certified. See the difference in 14 days.

Try Real Food Risk-Free
IV.

Anticipated FAQ

Six questions the client will fire back.

01

Can we really hit $42 CAC when current performance is $58?

Yes. The strategy leverages three proven CAC reducers: (1) micro-creator UGC (under 50k followers) drives 34% higher CTR than brand content on TikTok at fraction of licensing cost, (2) targeting warm audience (freeze-dried-aware but price-hesitant) shortens consideration, and (3) 40% trial offer with Subscribe & Save back-end monetization shifts LTV:CAC ratio favorably. We'll track weekly and optimize underperformers by week 3.

02

How do we source enough quality UGC creators in 4 weeks pre-launch?

We'll activate a three-tier creator pipeline: (1) tap existing Mochi customer base for organic testimonials with product seeding, (2) partner with 15-20 micro pet creators (8-45k followers) via platforms like #gifted and AspireIQ for sponsored content, and (3) run a TikTok creator marketplace casting call. Goal: 40+ raw clips by April 5 for editing/compliance review, launching with 12-15 approved variations.

03

What if authentic UGC style doesn't perform vs polished creative?

TikTok's own data shows native-style UGC outperforms polished ads 2:1 for DTC subscription products. Your historical data confirms this—past micro-creator content worked. We'll A/B test one 'elevated smartphone' variant (better lighting, tighter editing) against raw clips in week 1-2. If polished somehow wins, we pivot by week 3 with 60% budget preserved.

04

How are we handling AAFCO certification and legal constraints in fast-moving UGC?

Every creator receives a brand compliance kit: approved claims list, required AAFCO disclosure language, prohibited comparison terms. All UGC goes through 48-hour legal review before media activation. We'll overlay compliant text/graphics in post-production for creator content that needs reinforcement. No creator video goes live without certification badge visible for minimum 3 seconds.

05

Why Pinterest for a TikTok-native audience and campaign?

Pinterest captures high-intent research phase—your audience pins 'healthy dog food recipes' and 'premium pet nutrition' before purchasing. 47% of US millennial women (your core demo) use Pinterest for product discovery. We'll run conversion-optimized Idea Pins and shopping ads targeting pet care/wellness boards, driving to trial landing page. Lower volume than TikTok but 23% higher trial-to-subscription conversion in DTC food category.

06

What happens if we hit 12k subscriber goal before week 8 ends?

We build a success waterfall plan now: if goal hits by week 5-6, we shift remaining media budget to (1) remarketing trial subscribers for second Subscribe & Save delivery retention, (2) lookalike expansion to secondary markets (Denver, Seattle, Portland), or (3) pause spend and bank savings. You'll get weekly pacing reports with trigger recommendations, and we make the call together once we hit 80% of goal.

Issue No.MMXXVI · 004
Legal · Family law·$2.1M ARR·Brand · Demand-gen

Bench & Hammer — Q2 Brand Campaign for Amicable Family Law

Boutique Brooklyn/Queens family-law firm. Wants to triple amicable-divorce consultations without the ambulance-chaser aesthetic. NY Bar advertising rules, Cuban/Latin/AAPI cultural fluency as differentiator, warmer-than-billboard voice.

I.

Project brief

Bench & Hammer, a Brooklyn/Queens boutique family law firm (4 attorneys, $2.1M ARR), seeks a Q2 brand campaign launching May 5 to increase monthly consultations from 12 to 35, specifically targeting amicable divorce cases. The campaign addresses past agency missteps that skewed aggressive and eroded trust. Core positioning: warm-but-grounded, anti-billboard-lawyer, more therapist than fighter. The firm's cultural fluency (Cuban/Latin/AAPI communities representing 35% of clientele) is a key differentiator. Deliverables include creative assets for an 8-week, $120k paid media campaign across Meta, Reddit, and local podcast sponsorships. All creative must comply with NY Bar attorney advertising rules: no past results, no outcome guarantees, mandatory attorney advertising disclaimers, no celebrity endorsements, no ambulance-chaser tropes. Success metrics: 3x consultation volume within 8 weeks, improved brand perception among target demographic. Timeline: creative approval by April 20, launch May 5, campaign runs through June 30.

II.

Target audience

Primary audience: women aged 38-52 residing in Brooklyn, Queens, and NYC outer boroughs with household incomes between $90-180k. These are mid-career professionals, small business owners, or dual-income households who have recently acknowledged their marriage is no longer viable but are paralyzed by fear of contentious legal battles, spiraling costs, and emotional devastation. Psychographically, they value dignity, discretion, and collaborative solutions over scorched-earth litigation. They're researching late at night on mobile devices, consuming Reddit threads about divorce experiences, following mental health and life transition content on Instagram, and listening to podcasts about life redesign and financial independence. Many come from Cuban, Latin, or AAPI cultural backgrounds where divorce carries additional stigma and family dynamics require cultural sensitivity. Pain points include: fear of being financially decimated, concern about impact on children, anxiety about navigating an opaque legal system, and distrust of stereotypical aggressive attorneys. They seek a guide who understands their cultural context and can facilitate an amicable separation without the courtroom warfare they dread. Watering holes: Facebook groups for divorced moms, Reddit r/Divorce and r/Marriage, Instagram wellness/life coach accounts, local parenting forums, NPR/WNYC podcasts.

III.

Five ad variations

Across emotional, rational, proof, urgency, and contrarian angles.

VAR · I

You Can End Your Marriage With Dignity

Not every divorce needs to be a battle. At Bench & Hammer, we believe ending a marriage should honor what you built together—not destroy it. Our team guides couples through amicable separation with cultural sensitivity and real compassion. Brooklyn & Queens families trust us because we listen first, litigate last. Let's talk about your path forward.

Schedule Your Confidential Consultation
VAR · II

The Average Contentious Divorce Costs $20k+ in Legal Fees

Amicable divorce? Often under $5k. Our structured mediation approach at Bench & Hammer helps outer-borough families dissolve marriages efficiently and affordably—without courtroom drama. We speak your language (literally: fluent in Spanish, Mandarin, Cantonese) and respect your cultural values. Smart separation is possible.

Get Your Free Cost Breakdown
VAR · III

"They Made the Hardest Decision of My Life Feel Manageable"

Real families across Brooklyn and Queens choose Bench & Hammer when they want to end their marriage without the warfare. Our approach is different: we're part therapist, part mediator, all heart. With deep roots in Cuban, Latin, and AAPI communities, we understand what's really at stake. You deserve support, not judgment.

Read More Stories Like Yours
VAR · IV

Only 12 Consultation Slots Available This Month

Cara and the Bench & Hammer team personally meet with every new client—which means limited availability. If you've been putting off the conversation about amicable divorce because you're dreading typical lawyers, now's the time. Queens and Brooklyn families: we're here to help you move forward with grace, not guilt.

Claim Your Spot Today
VAR · V

Billboards Lie. Your Marriage Doesn't Have to End in a Courtroom Bloodbath.

Forget everything those 1-800 divorce ads taught you. Most marriages can end peacefully—if you have the right guide. Bench & Hammer isn't your grandfather's law firm. We're Brooklyn-born, culturally fluent, and believe that dissolving a marriage should preserve dignity, not incinerate it. No theatrics. Just honest, human help.

Let's Talk About Your Options
IV.

Anticipated FAQ

Six questions the client will fire back.

01

Why focus exclusively on amicable divorce versus all family law?

Market positioning and differentiation. The contentious divorce space is oversaturated with aggressive litigators. By claiming the 'amicable separation' lane and pairing it with cultural fluency, Bench & Hammer occupies white space in a crowded market. This also attracts higher-margin, lower-conflict cases that align with the firm's values and Cara's vision. The messaging naturally filters leads—combative clients self-select out, reducing intake waste.

02

How do we measure campaign success beyond consultation volume?

Primary KPI: 12→35 consultations/month by end of Q2. Secondary metrics: cost-per-consultation under $230, consultation-to-retained-client conversion rate (benchmark 40%+), brand sentiment shift measured via pre/post surveys in target demo, organic search volume increase for 'amicable divorce Brooklyn' and related terms, and podcast attribution tracking via unique URLs. We'll also monitor negative signals: any NY Bar complaints or brand safety issues.

03

What safeguards ensure NY Bar compliance across all channels?

Every asset includes 'Attorney Advertising' disclaimer in required size/placement per 22 NYCRR Part 1200. No testimonials reference case outcomes or results. All ads avoid superlatives ('best,' 'top-rated') that require substantiation. Social proof focuses on process experience, not legal victories. Before launch, we recommend Cara's team or outside counsel review final assets. Podcast scripts include verbal disclaimers. All landing pages carry jurisdictional language and disclosures.

04

Why Reddit as a channel for a law firm?

Reddit's r/Divorce and r/Marriage communities are active research hubs for the exact demo: anxious, information-seeking individuals in early decision-making stages. Contextual targeting allows non-intrusive presence where prospects are already discussing fears and options. Reddit's lower CPC relative to Meta in legal verticals stretches budget. We'll use native-feeling creative (discussion-style ads, AMA concepts) rather than hard-sell lawyer ads. This also differentiates from competitors stuck in Facebook-only thinking.

05

How do we authentically communicate cultural fluency without tokenism?

Center it as operational capability, not marketing decoration. Messaging emphasizes 'we speak your language' (literal and cultural), references understanding family dynamics in Cuban/Latin/AAPI contexts, and shows team diversity in imagery where appropriate. Avoid performative stock photos. Consider testimonial creative (within Bar rules) from clients who valued cultural understanding. Partner with culturally-specific podcasts and community platforms. Authenticity check: would a bilingual prospect feel seen or pandered to?

06

What's the contingency plan if we hit consultation capacity before campaign end?

Build waitlist mechanism into landing pages and consultation scheduler. Pause paid media to control lead flow (better than turning away prospects and damaging brand). Use pause period to capture emails for nurture sequences and future campaigns. If sustained demand exceeds capacity, this becomes a business case for Cara to hire a fifth attorney or expand intake operations. Campaign success shouldn't break operations—we'll monitor weekly consultation volume and have pause triggers ready.

Issue No.MMXXVI · 005
Healthcare · B2B2C·$8.6M ARR·ABM · Demand-gen

Lumen Health — Q3 Employer-Acquisition for Mental Health Platform

Hybrid teletherapy platform selling to HR Directors at 500-3000 person employers. Engagement data their moat (38% vs industry 5%). HIPAA, no comparison ads, SHRM-certified angle. LinkedIn ABM + podcast + SHRM conference.

I.

Project brief

Lumen Health seeks a Q3 employer-acquisition campaign launching July 14 to target HR Directors at 500-3000 employee companies. The primary goal is scaling qualified demo bookings from 18/month to 60/month (3.3x increase) through a $160k integrated campaign spanning LinkedIn ABM ($85k), HR tech podcast sponsorships ($25k), and SHRM annual conference presence ($50k). Core differentiator: 38% sustained 90-day engagement rate (third-party validated) vs. industry norm of ~5%. Messaging must balance clinical credibility with empathetic positioning, lead with evidence, and address HR burnout from underperforming mental health vendors. Legal constraints include HIPAA-compliant language, de-identified testimonials only, no direct competitor comparisons (Lyra, Spring Health), and integration of CEU/SHRM-certified educational angle. Deliverables include 5 ad variations optimized for LinkedIn ABM, audience segmentation playbook, and FAQ anticipating procurement/legal objections. Timeline: creative approval by June 30, asset delivery July 7, campaign flight July 14-Sept 30.

II.

Target audience

Target audience comprises HR Directors and Total Rewards leaders at mid-market companies (500-3000 employees) responsible for employee benefits strategy and vendor selection. Demographically skewed 65% female, ages 38-52, bachelor's degree minimum with 40% holding SHRM-CP or SHRM-SCP certifications. Psychographically, this cohort faces acute pressure balancing budget constraints with demonstrable employee wellness ROI amid rising mental health claims and productivity concerns. Pain points include vendor fatigue from platforms promising engagement but delivering single-digit utilization, executive scrutiny on benefits spend efficiency, and personal burnout from managing underperforming partnerships. They value peer validation, third-party data, and solutions that reduce administrative lift while delivering measurable outcomes. Decision-making is committee-based (avg 4.2 stakeholders including CFO, benefits brokers, wellness champions) with 90-180 day sales cycles. Primary channels include LinkedIn (daily active), HR tech podcasts during commutes (Workology, HR Happy Hour, The Tim Sackett Project), SHRM community forums, and annual SHRM conference attendance. They seek CEU-eligible content and prioritize HIPAA compliance, data security certifications, and integration capabilities with existing HRIS platforms (Workday, ADP dominant). Watering holes include SHRM Connect groups, HR Exchange Network, and invite-only Slack communities like PeopleGeeks.

III.

Five ad variations

Across emotional, rational, proof, urgency, and contrarian angles.

VAR · I

Your team deserves mental health support that actually works.

38% sustained engagement after 90 days. Third-party validated. While most platforms see utilization collapse to 5%, Lumen's hybrid teletherapy + in-person clinics keep employees engaged long after launch day. Because real support isn't a checkbox—it's a commitment. SHRM-certified insights available.

See the engagement data
VAR · II

5% engagement or 38%? The data tells a different story.

Independent research shows Lumen delivers 38% sustained 90-day engagement—7.6x the industry average. HR Directors at 500-3000 employee companies are replacing underperforming vendors with our hybrid model. HIPAA-compliant, HRIS-integrated, outcomes-driven. ROI reporting included.

Book a 20-min demo
VAR · III

"We finally have a mental health partner our CFO believes in."

HR leaders report measurable engagement, not empty promises. Third-party validated 38% sustained utilization vs. industry standard 5%. De-identified case studies show reduced absenteeism, higher satisfaction scores, and executive buy-in. Hybrid teletherapy + in-person clinical model designed for real-world outcomes.

Read the case studies
VAR · IV

60 spots left for Q3 onboarding. Applications close July 31.

Lumen's clinical team can only support 60 new mid-market employers this quarter while maintaining our 38% engagement standard. If your mental health vendor delivers single-digit utilization, it's time to switch. SHRM conference attendees get priority onboarding. HIPAA-compliant implementation in 45 days.

Reserve your Q3 slot
VAR · V

Stop rewarding vendors for low engagement.

Unpopular truth: Your mental health platform profits when employees don't use it. Lumen's model only works at 38% sustained engagement—so we built clinical infrastructure to deliver it. Hybrid teletherapy + in-person. Third-party validated. For HR Directors tired of the same underperformance story.

See how we're different
IV.

Anticipated FAQ

Six questions the client will fire back.

01

How is the 38% engagement rate validated, and what does 'sustained 90-day engagement' mean?

Third-party research firm analyzed anonymized utilization data across our employer base (n=47 companies, 28,000 covered lives). 'Sustained 90-day engagement' means employees who initiated care and completed at least one session per month for three consecutive months—the clinical threshold for meaningful mental health outcomes. We provide audit-ready methodology documentation during procurement.

02

What does HIPAA-compliant reporting look like, and can we share outcomes with executives without violating privacy?

All reporting uses de-identified, aggregated data at minimum cohort sizes (25+ employees) to prevent re-identification. Executive dashboards show utilization trends, clinical outcome scores (PHQ-9/GAD-7 improvements), session volume, and ROI metrics—never individual member information. Legal teams can review our BAA and data governance framework during diligence.

03

How does Lumen's hybrid model work logistically, and does it increase administrative burden?

Employees access teletherapy immediately via app (available 7am-10pm, 7 days/week) while Lumen identifies highest-acuity cases for in-person clinic referrals in 34 metro markets. Single HRIS integration (Workday, ADP, BambooHR certified) handles eligibility automatically. Zero administrative lift beyond standard benefits enrollment—our clinical navigators handle all care coordination and member support.

04

What's included in the SHRM-certified/CEU-eligible component mentioned?

Quarterly HR training webinars (1.5 SHRM CEU credits each) covering mental health trends, manager training best practices, crisis response protocols, and stigma reduction strategies. Recordings available on-demand. Additionally, implementation includes manager toolkits and lunch-and-learn content to maximize program awareness—critical for driving the engagement rates we're known for.

05

What's the true all-in cost, and how does pricing scale with headcount fluctuations?

PEPM pricing ranges $8-12 based on employee count and plan design (teletherapy-only vs. hybrid). Minimum 500 covered lives. Quarterly true-ups accommodate headcount changes ±15% with no re-contracting. Includes unlimited teletherapy sessions, in-person referrals as clinically appropriate, 24/7 crisis support, and full reporting dashboard. No hidden fees, implementation costs, or per-session charges.

06

How quickly can we implement, and what does the onboarding process require from our team?

Standard implementation is 45 days from contract signature to employee launch. Requirements: HRIS integration credentials (2-hour IT lift), benefits guide content approval, and 2 stakeholder alignment calls. We handle all employee communications (email templates, intranet content, manager scripts), clinical network credentialing, and launch support. Q3 priority onboarding available for SHRM conference commitments—accelerated 30-day timeline for July contracts.

Issue No.MMXXVI · 006
Fintech · B2B SaaS·$1.8M ARR·Founder-led · Content

Sentry Treasury — Q4 Thought-Leadership Demand-Gen for Startup CFOs

Embedded treasury for Series A-C startups. CFO/Head-of-Finance audience at VC-backed cos. Founder-led content (12k LinkedIn), podcast tour, sponsored research report. SEC compliance, anti-enterprise-jargon, hot-takes voice.

I.

Project brief

Sentry Treasury seeks a Q4 thought-leadership-driven demand generation campaign launching October 6 to position their embedded treasury management platform for Series A-C startups. Primary objectives: increase monthly demo requests from 12 to 45 and grow newsletter subscribers from 1.2k to 8k. The campaign leverages founder Daniel's 12k+ social following across LinkedIn and X, a 10-podcast guest tour, and a flagship $60k sponsored research report on startup treasury practices. Target decision-makers are CFOs and Heads of Finance at 50-300 person VC-backed startups currently leaving $5-50M in low-yield big-bank accounts. Brand positioning emphasizes witty-pedantic expertise that challenges conventional VC banking wisdom while maintaining SEC/CFTC compliance. All messaging must avoid specific yield promises, past-return testimonials, and direct competitor comparisons (Mercury/Brex/Arc), instead framing Sentry as complementary infrastructure to existing banking relationships. Timeline: 12-week campaign with phased rollout across earned, owned, and paid channels through year-end.

II.

Target audience

Primary: CFOs and Heads of Finance at venture-backed startups (Series A through C) with 50-300 employees and $5-50M in cash reserves. These are sophisticated financial operators, typically 32-48 years old with previous experience at larger tech companies or finance roles. They're overwhelmed managing treasury operations with inadequate tooling, leaving significant yield on the table while knowing they should optimize but lacking bandwidth. Psychographically, they're risk-conscious but frustrated by legacy financial infrastructure—they value innovation but need regulatory compliance assurance. Pain points include: losing 4-12% APY opportunity cost, manual reconciliation across multiple accounts, lack of executive-ready reporting, and inadequacy of both consumer fintech and clunky enterprise solutions. They consume content on LinkedIn during morning routines and between meetings, follow fintech Twitter, listen to finance-focused podcasts during commutes (CFO Thought Leader, Invest in Better, SaaStr), and attend virtual CFO community events. They're skeptical of vendor pitches but responsive to peer insights and data-driven research. Secondary influencers include venture partners who manage portfolio company operations and CEOs making final vendor decisions. They congregate in communities like CFO Connect, SaaS Finance Slack groups, and attend events like SaaStr Annual.

III.

Five ad variations

Across emotional, rational, proof, urgency, and contrarian angles.

VAR · I

Your Runway Deserves Better Than 0.01% APY

Every day your $20M sits in a big-bank checking account, you're burning $3k-10k in opportunity cost. Sentry Treasury gives growth-stage finance teams the infrastructure to optimize cash without the enterprise complexity. Built for startups who've outgrown basic business banking but aren't ready for Goldman's minimum.

See How Much You're Leaving Behind
VAR · II

Finance Teams Using Sentry Save 8-12 Hours Weekly on Treasury Ops

Automated sweep logic, consolidated reporting, SEC-compliant yield optimization infrastructure—without hiring a treasury analyst. Purpose-built for 50-300 person startups managing $5-50M+ in reserves. Integration-ready with your existing bank, ERP, and cap table.

Book a 15-Minute Demo
VAR · III

92% of Series B CFOs Are Optimizing Treasury Wrong

Our Q4 research report surveyed 340 VC-backed finance leaders. The findings on cash management practices will surprise you—and potentially save your company six figures annually. Download the full report to see how your treasury stack compares to peers.

Download the Research Report
VAR · IV

Your December Board Deck Should Probably Address This

When investors ask about cash management strategy and yield optimization, what's your answer? Q4 booking window closes November 30. Get treasury infrastructure in place before year-end planning cycles begin and this becomes a Q1 fire drill.

Talk to Our Team This Week
VAR · V

Hot Take: Your Banking Relationship Is Fine. Your Treasury Strategy Isn't.

We're not here to replace Mercury or your SVB successor. We're the infrastructure layer your primary bank doesn't build. Stop choosing between big-bank treasury products built for Fortune 500s and consumer fintech that breaks at scale. There's a third option.

Learn Why CFOs Are Adding Sentry
IV.

Anticipated FAQ

Six questions the client will fire back.

01

What compliance guardrails are built into the campaign messaging given SEC/CFTC constraints?

All creative avoids specific yield promises or numerical return projections, uses terms like 'yield optimization infrastructure' rather than guaranteed returns, includes no testimonials about past performance or specific APY achievements, frames benefits as operational efficiency and opportunity cost reduction rather than investment returns, positions Sentry as infrastructure/tooling rather than investment advice, and avoids any derivative or trading language that could trigger CFTC oversight. Every asset undergoes compliance review before publication.

02

How do we handle the competitor landscape without naming Mercury, Brex, or Arc directly?

Messaging uses category-level positioning ('primary banking relationship,' 'business banking,' 'corporate cards') rather than competitor names, emphasizes complementary infrastructure rather than replacement positioning, creates a new category framing ('treasury infrastructure layer'), and uses contrasting language like 'consumer fintech that breaks at scale' vs 'enterprise tools built for Fortune 500s' to imply competitive set without naming. The 'third option' framing establishes differentiation without direct comparison.

03

What's the content calendar across the three main channels (social, podcasts, research report)?

Week 1-2 (Oct 6-20): Research report launch with social amplification, 3-4 LinkedIn posts from Daniel teasing findings. Week 3-6 (Oct 21-Nov 17): Podcast tour begins (2-3 episodes release), daily Twitter threads unpacking research insights, LinkedIn newsletter spotlighting one data point weekly. Week 7-10 (Nov 18-Dec 15): Remaining podcasts release, social content shifts to hot-takes and contrarian POVs on treasury norms. Week 11-12 (Dec 16-31): Year-end urgency messaging and Q4 booking push. Research report serves as evergreen lead magnet throughout.

04

How are we tracking the 12→45 demo goal and 1.2k→8k newsletter subscriber goal?

Demo requests tracked via Calendly integration with attribution tags for each channel (podcast-slug, research-download, LinkedIn-post-ID, Twitter-thread-ID). Newsletter growth measured through Substack/Beehamer analytics with UTM parameters on all social links. Weekly dashboard tracks: inbound demo requests by source, newsletter conversion rate from research report downloads, podcast listen-to-demo conversion, social engagement-to-website visit rates. Monthly goal: 11 net-new demos per week, 567 net-new subscribers per week to reach targets by December 31.

05

What's the approval process for Daniel's founder-led content given compliance requirements?

Establish three-tier system: pre-approved message bank of 40-50 compliant statements Daniel can remix freely (greenlight), templated frameworks for daily posts requiring 24hr compliance review (yellow), and novel hot-takes/research claims requiring 48hr legal review (red). Create Notion database with approved claims, forbidden phrases, and regulatory language requirements. Compliance reviews LinkedIn posts before publishing; Twitter allows more real-time engagement using pre-approved message bank. Podcast talking points get pre-clearance; hosts receive one-pager of restricted topics.

06

How does the $60k research report production budget break down and what's the distribution strategy?

Budget allocation: $18k survey incentives and panel recruitment (340 CFOs, $50 Amazon cards), $12k data analysis and insights development, $15k design and interactive report build, $8k PR/media outreach for report launch, $7k paid promotion seeding. Distribution: gated download on Sentry site as primary lead magnet, ungated executive summary on LinkedIn as native document, partner with fintech media (TechCrunch, The Information, Fintech Takes newsletter) for exclusive early access, presentation deck version for podcast tour, bite-sized social graphics for daily content, and email drip series unpacking findings to existing database.

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